28 days overdue: we send an email or a letter that includes the replacement charges for any overdue items, in case they are lost or damaged.14 days overdue: we send a phone message or an email with the information that there are past-due items on the account.We make multiple attempts to notify you when your account becomes overdue.The Public Library does not charge daily overdue fines.( Please have your card number ready when making this call) or visiting your local branch. Renew items through My Account online, by visiting your local branch or by phone at (505) 768-5141.Return borrowed items to any of the Public Library locations, even if it is not the same one where you checked them out.This keeps your account in good standing. Return or renew all borrowed materials on time and in good condition. Reporting your lost or stolen card blocks your account and prevents you from being financially responsible for items checked out without your permission. Report a lost or stolen card immediately by contacting the Public Library at (505) 768-5141 | or your local branch. Keeping your card for your personal use is the best way to make sure you are not charged for materials you do not have in your possession. You are responsible for everything checked out on your card. Library cards are issued to individuals and are non-transferable. or proof of address.ĭo not lend your card. Other cards are available for out-of-state visitors, children, and those who are unable to provide either photo I.D.
FIND MY LIBRARY CARD NUMBER FULL
and proof of address receive cards with full privileges. New Mexico residents who provide photo I.D. The Public Library Albuquerque and Bernalillo County has various card types and borrowing limits designed for the needs of all our customers. helps us ensure your library account is safe, secure, and private. We understand this may be perceived as an inconvenience, but requiring a PIN, card number and/or I.D. These are all steps the library takes to make sure your account information and library resources are protected. when checking out materials at our service desks. You will also be asked for your photo I.D. To make sure we are working with the proper cardholder, you will be asked for your library card number when you call us to inquire about your account, renew items, or place holds. You are required to enter your library card number and PIN whenever you access your account online, check out at a self service machine, or log in to a Public Computer at the library. Library card ownership is also a responsibility.īelow is some information to help you take good care of your account, and ensure your access to Library services for years to come.Īccount privacy and security. Important Information for Library Cardholders
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